Vacation Home
Management
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Meetings & Events

Kelly Szczotka
Phone: 305-527-0674



Professional info
Ambitious and adaptable with well-developed communication and negotiation skills; detail oriented and passionate, focusing on customer service while maximizing revenue and profit and exceeding client expectations
Work experience
Owner, Eyes on 30A
11/21-Present
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Manage homes for absentee owners
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Weekly checks, oversee routine maintenance/vendors
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Concierge service for owners and personal guests
Owner Relations Manager
11/20-11/21
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Communicate routinely with vacation rental homeowners
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Conduct regular maintenance checks and inspections on homes
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Liaise with vendors, owners, and coworkers for successful management of homes
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Onboard new owners to management program
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Oversee monthly statements for owners and manage all vendor billing for homes
Independent Meeting & Event Planner
2011 - present
Program Trip Director, Meeting/Event Planning
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Site visit hotel and restaurant venues
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Source and contract meeting/event venues
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Execute all details and logistics as outlined by meeting planner/client by implementing details of BEO’s and meeting specifications provided
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Preview space and attend pre-cons with hotel staff and vendors
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Manage vendors
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Communicate and execute all necessary changes or “pop-ups” throughout program with hotel staff, vendors and client; troubleshoot any conflicts
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Proof final meeting documents (room lists, manifests, etc) and prepare meeting materials for participants
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Manage hospitality desks, guest room blocks and attrition; review bills and invoices on-site before conclusion of event
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Meeting and event preplanning including transportation manifests, F&B selections and hotel/vendor communications
Hospitality Manager
2014 - present
Temporary (Task Force) Manager, Catering Sales and Convention Services
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Assume the duties and responsibilities of a management role in hotel/venue on a temporary basis, local and remote
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Execute all tasks of Catering Sales Manager or Convention Services Manager to ensure smooth transitions within departments and for clients
Program Manager
2007 - 2010
Corporate Meeting and Incentive Trip Planner
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Plan domestic and international corporate meetings of 10-500 attendees
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Communicate all details and changes during planning process and on-site with hotel conference planners, catering staff, AV technicians and all vendors through detailed reports, dialogue and formal pre-cons
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Work closely with contracts and sourcing department to confirm client’s requests and expectations; negotiate hotel room blocks and attrition
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Oversee and reconcile meeting and event expenditures to deliver on or below budget objectives
Hotel Catering and Convention Services Manager
2002 - 2007
Education
Rowan University, BS Business Management