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Professional info​

Ambitious and adaptable with well-developed communication and negotiation skills; detail oriented and passionate, focusing on customer service while maximizing revenue and profit and exceeding client expectations

Work experience
Owner, Eyes on 30A

11/21-Present

  • Manage homes for absentee owners

  • Weekly checks, oversee routine maintenance/vendors

  • Concierge service for owners and personal guests
     

Owner Relations Manager

11/20-11/21

  • Communicate routinely with vacation rental homeowners

  • Conduct regular maintenance checks and inspections on homes

  • Liaise with vendors, owners, and coworkers for successful management of homes

  • Onboard new owners to management program

  • Oversee monthly statements for owners and manage all vendor billing for homes

Independent Meeting & Event Planner

​2011 - present

Program Trip Director, Meeting/Event Planning

  • Site visit hotel and restaurant venues

  • Source and contract meeting/event venues

  • Execute all details and logistics as outlined by meeting planner/client by implementing details of BEO’s and meeting specifications provided

  • Preview space and attend pre-cons with hotel staff and vendors

  • Manage vendors

  • Communicate and execute all necessary changes or “pop-ups” throughout program with hotel staff, vendors and client; troubleshoot any conflicts

  • Proof final meeting documents (room lists, manifests, etc) and prepare meeting materials for participants

  • Manage hospitality desks, guest room blocks and attrition; review bills and invoices on-site before conclusion of event

  • Meeting and event preplanning including transportation manifests, F&B selections and hotel/vendor communications

 

Hospitality Manager

2014 - present

Temporary (Task Force) Manager, Catering Sales and Convention Services

  • Assume the duties and responsibilities of a management role in hotel/venue on a temporary basis, local and remote

  • Execute all tasks of Catering Sales Manager or Convention Services Manager to ensure smooth transitions within departments and for clients

 

Program Manager

2007 - 2010

Corporate Meeting and Incentive Trip Planner

  • Plan domestic and international corporate meetings of 10-500 attendees

  • Communicate all details and changes during planning process and on-site with hotel conference planners, catering staff, AV technicians and all vendors through detailed reports, dialogue and formal pre-cons

  • Work closely with contracts and sourcing department to confirm client’s requests and expectations; negotiate hotel room blocks and attrition

  • Oversee and reconcile meeting and event expenditures to deliver on or below budget objectives

Hotel Catering and Convention Services Manager

​2002 - 2007

Education​
Rowan University, BS Business Management

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